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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicki West

Nicki West

May 30, 2025

5  out of  5
rating by Nicki West
"Needed homeowners insurance kind of quick. Danielle did a wonderful job getting us what we needed."
We responded:
"So great to hear you were happy with your home insurance! Let us know if we can help you further."
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Katie Cagle

April 1, 2025

5  out of  5
rating by Katie Cagle
"Quick and easy!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help!"
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Jeremiah Ballanger

March 20, 2025

5  out of  5
rating by Jeremiah Ballanger
"Great people to work with. Figured up a quote quick. Made everything easy to deal with"
We responded:
"Thank you, Jeremiah! We are happy to help you with your auto insurance and look forward to working with you more!"
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Janet Gremaud

January 9, 2025

5  out of  5
rating by Janet Gremaud
"Everyone was kind and professional. Carrie was quick in responding and in helping us get all of the necessary forms submitted. We were very happy with the competitive rate quote we received, as well."
We responded:
"So great to hear! Thank you. Carrie is truly outstanding so we are certain you will enjoy working with her!"
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Robert Kauff

July 8, 2024

5  out of  5
rating by Robert Kauff
"Great place!!! We spoke to Henry over the phone and obtained a policy. When we got to Kirksville, we met the office staff and they were accommodating and treated us like family"
We responded:
"We are so glad to have your family with our agency, and we appreciate your kind review. Reach out anytime! Audra Jackson State Farm Agent"
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Michael Westbrook

April 16, 2024

5  out of  5
rating by Michael Westbrook
"Great rates and very helpful!!!"
We responded:
"Thanks Michael, we always enjoy working with you!! Audra Jackson State Farm Agent."
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Disciple of Jesus Christ

February 26, 2024

4  out of  5
rating by Disciple of Jesus Christ
"Rates went up, I’m not sure why? But friendly employees."
We responded:
"We appreciate the review, Steven! Audra Jackson Harris State Farm Agent"
Profile photo of SARAH BRADSHAW

SARAH BRADSHAW

January 24, 2024

5  out of  5
rating by SARAH BRADSHAW
"I had some issues with the Drive Safe and Save app and Danielle with State Farm was super helpful. They always have the best customer service."
We responded:
"We appreciate your feedback, Sarah, and we are so glad you are happy with our service. It's always good to visit with you! Audra Jackson Harris State Farm Agent "
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Tyson Hillyer

November 13, 2023

5  out of  5
rating by Tyson Hillyer
"Very nice service, very helpful"
We responded:
"Thank you for your nice review Tyson! We are glad to have you insured with us now! Audra Jackson Harris State Farm "
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Janelle Smith

August 23, 2023

5  out of  5
rating by Janelle Smith
"Everyone I've worked with at this office has been super knowledgeable and friendly! They are quick to respond and accurate with their quotes. I had been with State Farm for years, but when I got remarried last year we decided since we had different insurance agencies that we would get quotes from everyone including other companies and go with the best rate. We ended up going with a different company because they were lower by only a little bit, but after a year of being with them and not receiving the same level of service and in the end paying a little bit more because they quoted us wrong, here we are back again at state farm. They were happy to see us back and their customer service far exceeds anyone else we have encountered. I highly recommend them!"
We responded:
"We are so glad to have you back with us, Janelle!! You have been easy to work with and pleasant to talk to, let us know anytime we can help. Audra Jackson Harris State Farm Agent"
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patrick takamiya

March 30, 2023

5  out of  5
rating by patrick takamiya
"Danielle provided excellent service with her speed of response to initial inquiry and follow on questions and thoroughly explaining the insurance product."
We responded:
"Thank you for letting me know! We are proud to have Danielle in our Kirksville office helping State Farm customers with insurance. Let us know if we can further help you with any auto, home or life needs!"
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Tre'Andice Williams

January 9, 2023

5  out of  5
rating by Tre'Andice Williams
"Danielle was extremely nice and helpful when trying to set my policy up!"
We responded:
"We appreciate your feedback, Treandice, so glad to have you with us now! I'm so glad to hear Danielle was helpful for you, we look forward to continuing to serve you well! Audra Jackson Harris State Farm Agent"